Return & Refund Policy
You may return unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error such as incorrect or defective item.
Shipping Policy
We ship items for $10 within the USA; and we ship items for $15 for international orders.
Domestic
Shipped via USPS, 5 ~ 7 business days within the USA.$7/1~2 bottle, Free delivery over 3 bottles.
International
Shipped via regular mail, 14 ~ 21 business days in the world.
Privacy Policy
New Hope Bio values all of our customers and understand that you care about the privacy and security of your personal information.
The privacy standards below apply to the use and disclosure of your personal information that may be collected by us when you interact with us, such as through browsing the online store or when connecting with customer service. Protecting the privacy and security of your personal information is a major priority at New Hope Bio, so you can be assured that we will handle your personal information in a safe and responsible manner.
Personal information that we collect includes a combination of the following: name, e-mail address, billing address, shipping address, and phone number.
We collect this information to help provide you with an excellent customer service experience, and to allow easier access to our products and services that may be of interest to you.
New Hope Bio takes appropriate security measures to help safeguard your personal information and to prevent unauthorized access and disclosure.
We want you to feel confident whenever you visit our online store. While we are focused on the security of your personal information and follow strict standards, processes and procedures that are designed to protect your personal information, we cannot promise, and you should not expect, that your personal information will remain secure in all circumstances.
By doing business with or interacting with Sella Care®, you are accepting the practices described in this Privacy Policy and you expressly consent to the application of this Privacy Policy to the collection, storage, use, and disclosure of all of your information as described. New Hope Bio reserves the right to modify or amend this policy at any time if necessary.
